Frequently asked questions
How do I get to the event?
Please visit Sandown Park Racecourse website to find the easiest way to get to the event from your location
https://www.thejockeyclub.co.uk/sandown/visitor-info/directions-and-parking/
Will we be able to meet the Conder family?
The family will be there working at the event, their sole purpose is to manage the event effectively alongside their teams. There will not be an official meet and greet, and we cannot guarantee everyone will see them.
Will there be a large queue to get in?
Yes, we expect a long queue to form so we do suggest getting there from 10am.
Sample Sale Refund/Exchange Policy
All sales are final and are non returnable.
Will stock be replenished throughout the day?
The majority of our stock will be put out at the beginning of the day, once the stock has gone - it's gone!
What will the pricing be?
We promise you are going to get the most amazing deals at up to 80% off.
Is the stock faulty?
The stock we are taking to the sample sale is a range of old stock from when we very first launched to stock from a few months ago, to customer returns with slight flaws such as deodorant/make up marks and product samples from our suppliers.
Is there changing rooms at the event?
No, there is not a changing room at this event, and we are not offering returns or exchanges.
Is the event disabled access friendly?
Yes