Privacy Policy

 

🔐 Privacy Policy

This Privacy Policy explains how des-vu.com ("we", "us", or "the Site") collects, uses, and shares your personal information when you visit our site or make a purchase.

📥 What personal information do we collect?

We collect different types of personal data to help us provide and improve our services. This includes:

Device Information

What we collect:

  • Web browser version

  • IP address

  • Time zone

  • Cookie details

  • Pages and products you view

  • Search terms

  • How you interact with the Site

Why we collect it:

  • To load the website properly on your device

  • To analyse how our customers use the site

How we collect it:

  • Automatically, via cookies, log files, web beacons, tags or pixels

Who we share it with:

  • Shopify (our eCommerce platform)

Order Information

What we collect:

  • Name

  • Billing and shipping address

  • Payment details (e.g., credit card numbers)

  • Email address

  • Phone number

Why we collect it:

  • To process and deliver your order

  • To confirm your purchase via email

  • To prevent fraud

  • To contact you, if necessary

  • To send you product updates or offers (based on your preferences)

How we collect it:

  • Directly from you during checkout

Who we share it with:

  • Shopify & Warehouse 

Customer Support Information

Why we collect it:

  • To help resolve issues and respond to enquiries

How we collect it:

  • Directly from you when you contact us

📤 How we share your information

We may share your personal data with third parties to deliver our services. For example:

  • Shopify hosts our online store. Read more on how they handle your information here: Shopify Privacy Policy

  • We may share your information to comply with legal obligations, such as responding to law enforcement requests

🎯 Behavioural Advertising

We use your personal data to show you ads that are relevant to your interests.

For example:

Opt out of targeted ads here:

💡 How we use your information

We use your personal information to:

  • Process and deliver orders

  • Provide customer support

  • Keep you informed of new products, updates, and offers

  • Prevent fraud and maintain security

✅ GDPR and Your Rights (For EEA Residents)

If you live in the European Economic Area (EEA), you have the right to:

  • Access the personal information we hold

  • Request corrections or updates

  • Ask us to erase your data

  • Transfer your data to another service

We rely on the following legal bases to process your data:

  • Your consent

  • Fulfilling our contract with you

  • Legal obligations

  • Our legitimate business interests (as long as they don't override your rights)

Data Storage:
Your data is initially processed in Ireland, then transferred to Canada or the USA for storage and processing. Learn more: Shopify GDPR Whitepaper

🧁 Cookies

Cookies are small files stored on your device when you visit our site. We use them to:

  • Remember your preferences

  • Make the site work properly

  • Analyse how the site is used

  • Show you relevant ads

Types of cookies we use:

  • Essential (e.g. for logging in, adding items to your cart)

  • Performance & analytics (e.g. Shopify cookies, tracking visits and behaviour)

  • Advertising and social media

Controlling cookies:
You can manage or disable cookies through your browser settings. Learn more at allaboutcookies.org

Note: Disabling cookies may affect how our site functions.

🚫 Do Not Track

We currently do not respond to “Do Not Track” browser signals due to lack of consistent industry standards.

🔄 Changes to this Policy

We may update this policy from time to time to reflect changes to our practices or for legal reasons. Please review it periodically.

📩 Contact Us

If you have any questions, feedback, or wish to make a privacy-related request, please get in touch via the contact form on our website.